Types of information we collect
We collect information (including personal information) which is directly relevant to Homestays.
How we use the information we collect
The details we collect are required in order to provide this Homestays service. Some information may be used only for automatic matching between hosts and guests, and will only be visible to administrators of this website. Other information may be displayed to other registered users of this website, in order to help them evaluate their compatibility with you.
How we protect the information we collect
The security of personal information is important to us. All pages are protected from interception during transmission using Transport Layer Security (TLS), more commonly known as Secure Socket Layer (SSL). You can verify this by the https:// and green lock icon in your browser's address bar.
We follow generally accepted industry standards to protect the personal information submitted through this website, both during transmission and once we receive it.
Some collected information may also be stored by third parties for backup purposes. In these cases, the data is encrypted before transmission to the third party, and the information contained is inaccessible both during transmission and by the third party once they receive it.
Where we store information we collect
This service is operated using 'Cloud Based' services located in Australia. Your personal information will not be stored overseas. Data backups are also stored in Australia.
Photos that you upload will be stored in several locations worldwide using a Content Distribution Network (CDN), so that they load faster for people outside Australia.
Who has access to your collected information
The administrators of this website have access to your information, as does the service provider, StudyStays Pty Ltd. StudyStays staff and contractors are subject to a confidentiality agreement which prevents any disclosure of your details except with the administrators of this website.
Accessing and updating your information
If your personally identifiable information changes, or if you no longer desire the services provided by this website, you may correct, update, delete or deactivate your details either directly through this website or by contacting the website administrators. If the operator is unable to peform the requested action, StudyStays staff will assist.
Logging of website activity
Many of the activities on this website are logged in order to monitor the stability of our servers, to help investigate problems, and to identify usage patterns.
The information logged may include things like your IP address, the software you use to access the site, which pages you visit and when, and referring sites.
Some logging information may be sent to third parties, but this information won't include any personally identifiable information.